Privacy Policy

To us, privacy is important — which is why we respect and take yours seriously. Our goal is to do more than what the law requires us to, as we aim to earn your trust and confidence in the fact that we are careful with your data.

General Information

This policy sets out our privacy practices for your reference, and explains how we handle the information we collect from you when you visit and use our sites, services, mobile applications, products, and content (“Services”).

What We May Collect

We collect information about which Cloud Theatre pages you access, information about your mobile devices (such as device or browser types), information you send us (such as the email address that is used to register or communicate with us), and referral information.

When you use Cloud Theatre’s Services, we may collect and store your Internet Protocol address. We may then use this information to fight spam and other forms of abuse, to personalize Cloud Theatre’s Services to better suit your needs, or to generate aggregate, non-identifying information about how people use Cloud Theatre’s Services.

Additionally, because you are required to create your Cloud Theatre account and authenticate it via your account on the third-party service that is Facebook, we may collect, store, and periodically update the contact lists that are associated with that third-party account, so that you may connect with existing contacts from that service who are also on Cloud Theatre.

Use of Information

We primarily use the information including but not limited to following purposes:

  • To facilitate your usage of our services.
  • To process or facilitate payments.
  • To Contact you with promotional offerings or other communications that may be of interest to you.
  • To perform internal operations necessary to provide our Services, troubleshooting software bugs and operational problems, to conduct data analysis, testing, research, and to monitor and analyse usage and activity trends.
  • To personalize the content and features you see when you visit our sites.
  • To respond to your questions and assist with problems with our Services.
  • To assist you when you contact our customer support services, including a) Direct your questions to the appropriate customer support person, b) Investigate and address your concerns, c) Monitor and improve our customer support responses.

We will not email you to ask for your password or other account information. If you receive emails requesting these details, please send them to us so we can investigate.

Sharing of Information

We do not sell your personal information to third parties. We may share personally identifiable information and non-personally identifiable information externally with other third-party service providers, which might include, but is not necessarily limited to the companies who provide us third party services, payment service providers, business entities that provide email address management and communication contact services, network equipment and application management providers, hosting entities, credit and debit card payment gateways and processors and other service providers which may be involved in the other types of services and activities otherwise discussed in this privacy policy.

Currently, we use toyyibPay to manage our payments, but we reserve the right to change this service provider at any time for any reason. Your credit card information will also be subject to our payment processor’s privacy policy in addition to ours. Please read the privacy policy on the website of any payment processor that you are directed to regarding the use, storage and protection of your credit card information before submitting any credit card information.

We may also share your personal information for the purposes including but not limited to the below:

  • With our partners and event organisers.
  • When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process.
  • In the event of any corporate restructuring or any sale, assignment, or transfer of substantially all of its rights.

Cookies

We use cookies and similar technologies such as pixels and local storage to recognize you when you return to our Services. We use them in various ways, for example to log you in, to remember your preferences (such as default language choices), to evaluate email effectiveness, to show ads that are relevant to your account and preferences, and to personalize information.

We respect Do Not Track (“DNT”) settings in browsers. If you are logged out of our Services and have DNT enabled, we will not set our cookies to work. You cannot, however, log into Cloud Theatre while DNT is enabled.

Some third-party services that we use, such as embedly or Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by Cloud Theatre only and not the use of cookies by third parties.

Data Storage

Cloud Theatre uses third-party vendors and works closely with hosting partners, such as Amazon, for hardware, software, networking, storage, and related technologies that are needed to run Cloud Theatre. We continuously maintain two types of logs: server logs and event logs.

Modifying Your Personal Information Or Deleting Your Account

To protect all information from accidental or malicious destruction, we may not immediately delete residual copies of information from our active servers and may not remove information from our backup systems.

Data Security

We use encryption (HTTPS/TLS) to protect data that is transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we cannot guarantee complete security. Please be advised as such that you are using the Services at your own risk, and that you are responsible for taking reasonable measures to secure your own account (like using a strong password). We will nonetheless make it a priority to work together with you in enhancing the safety of all data and information that you entrust Cloud Theatre with.

Changes To This Policy

Cloud Theatre may periodically update this Policy. We will notify you about any and all significant changes to this Policy. The most current version of this policy will always be here for your reference and review.

Questions

We welcome all questions, concerns, and feedback regarding this policy at all times. Please contact us via email at cloudtheatres@gmail.com.

Thank you for taking the time to read this Policy, and we wish you a safe journey with Cloud Theatre!